Who We Are
What Personal Information Does Natiivo Austin Collect?
We collect Personal Information from our websites to provide you with information on the Natiivo Austin experiences you have expressed an interest in, to provide you with information on other similar Natiivo Austin experiences we believe will be of interest to you, and to better understand how we can help prospective clients, residents and employees. We also collect Personal Information for the purposes of administering certain services to residents and/or applicants, which may include, but not be limited to, services necessary or appropriate to complete any transaction, delivery, or provision of products and services, among other services that Natiivo Austin may offer or provide from time-to-time (“Company Services”). Such personal information may include Personal Information. The type of Personal Information we collect will depend upon what we will need to provide you with the product or service that interests you. In the case of prospective residents and applicants for employment, the information requested on our registration form includes some or all the following Personal Information: name and address, age or date of birth, email address, occupation, employment information, telephone number, educational background and Social Security/national insurance number, payment card information, and/or financial account information.
Those interested in becoming residents will be asked to include most of the following further information: the kind of service you are requesting, the apartment size you are looking for, where you want to live, the type of building you prefer, your proposed rent budget, the number of individuals in your household and their ages, and whether or not you have pets.
For those interested in applying for employment at Natiivo Austin, the following additional Personal Information may be requested or obtained: credit checks, background checks, reference checks and employment verification. Where required, we will obtain your consent before undertaking these checks. Once a candidate accepts a position, the candidate may be asked to complete additional information. This may include an invitation to self-identify ethnicity or race. This information is only collected for meeting government reporting requirements and the provision of this information by candidates is voluntary.
Usage Tracking: Use Of IP Address
An IP address is a number that is automatically assigned to your computer whenever you are connected to the Internet. Web servers, the main computers that serve up web pages, automatically identify your computer by its IP address. As permitted under applicable law, Natiivo Austin collects IP addresses for the purposes of system administration, gathering and analyzing aggregated information, creating a better experience for users and auditing the use of our site.
Your session will be logged, along with your IP address. We will seek to link IP addresses with Personal Information when we feel it is necessary to protect this site and other users from harm and to prevent criminal misconduct. Please see the section on Use of “Cookies.”
Use Of “Cookies”
We use persistent session and third-party tracking cookies on our website which are cookies that stay in your web browser between visits. We use these to capture analytical information about our visitors that helps us to improve the performance of our website and create a better experience. These cookies allow us to recognize and count the number of visitors, to provide content related to a prior visit to the website, and to see how visitors move around the site and the products and services they are interested in when they are using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
Most browsers are set up to accept cookies. If you want to change your cookie preferences, you can do so through your browser settings or refuse the cookies when you enter the website. Please remember that our cookies are often used to give you certain functionality and without them you may not be able to use some of our website e.g. save properties from our listings.
You can also remove cookies that have already been set in your browser via your browser settings.
By entering and using our site, you agree that we can place these types of cookies on your device.
What Information Do We Share Or Disclose?
Natiivo Austin will disclose Personal Information for business operations as described below.
We do not commercialize or share your Personal Information with third parties, unless:
- Such information is shared and/or commercialized following receipt of a specific request and/or permission from users;
- Such information is shared with affiliated companies and/or potential investors (in any form of business transaction, including purchase or merger);
- Such information is shared with vendors and service providers that may from time to time be selected or utilized by Natiivo Austin, its agents, or the owners of residential communities we manage, for the purposes of administering or carrying out management responsibilities and business objectives for the community;
- Such information is shared to comply with or in accordance with any applicable law and/or court orders and/or in order to prevent suspected illegal acts, frauds, situations involving potential threats to the safety of any person, or as otherwise required by law. This includes responding to lawful requests by public authorities, including to meet national security or law enforcement requirements;
- Such information is shared to help Natiivo Austin defend against claims and/or establish or exercise any legal right that Natiivo Austin may have;
Third-Party Site Links
You should be aware that when you are on the Natiivo Austin website you could be directed to other third-party sites that are beyond our control. There are links to other sites from Natiivo Austin, which take you outside our service. For example, if you “click” on a banner, an advertisement or a search result, the “click” may take you off the Natiivo Austin site. These other sites may include sites of other advertisers, sponsors and partners that may use their logo with ours as part of a co-branding agreement. These other sites may send their own cookies to visitors to collect data or solicit information. Natiivo Austin does not control these sites and therefore is not responsible for their content. The inclusion of hyperlinks to any other sites by Natiivo Austin does not imply any endorsement of the material on such sites, nor any association with their operators.
Natiivo Austin policies do not extend to anything that is inherent in the operation of the Internet, which is beyond our control. Remember that whenever you give out Information online, that information may be collected and used by people you do not know.
If users have any questions about security, please contact us using the information in the “Contact Information” section.
Email Consent & Opt-Out
You may choose to opt out of receiving future commercial email messages from us because of your use of this site. Please note that if you are a resident of a Natiivo Austin community and you use this site and your community site, you will need to opt-out of your community site separately. You will also need to opt-out separately from any third-party sites you have registered with. Please see the section on Third-Party Site Links.
We do not use the site to knowingly collect personal information from children under the age of thirteen (13) that requires parental notice and consent under the Children’s Online Privacy Protection Act (“COPPA”) without such parental consent. By using our site, you represent that you are not under 13 years of age. If you are a child under thirteen (13) years of age, you are not permitted to use the site and should not send any information about yourself to us through the site. If we become aware that we have collected Personal Information from any child, we will dispose of that information, or otherwise treat it, in accordance with COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under age 13 may have provided personally identifiable information through the Website, please contact us using the information in the “Contact Information” section.
Natiivo Austin is located in the United States (state of Florida). If you are providing personally identifiable information and are not a resident of the United States, your country’s laws governing data collection and use may differ from those in the United States the U.S. may not provide the same level of protections as those in your own country. By providing information to Natiivo Austin, you are transferring your personal data to the United States, and you consent to the transfer to, retention of and processing of your data in the United States.
Correcting & Deactivating Personal Information
This section includes information about how all users may exercise their Privacy Rights.
You have the right, freely and at reasonable intervals, to request that Natiivo Austin inform you as to whether Personal Information relating to you is being processed. You have the right to request that Natiivo Austin correct, supplement, delete or block your Personal Information if the data are factually inaccurate, incomplete or irrelevant to the purposes of the processing activities or if the Personal Information is being processed in any other way which infringes a legal provision. If you wish to exercise your rights or if you have any questions or suggestions regarding the use, collection, or security of your Personal Information, please contact us using the contact details in the “Contact Information” section.
When a request for user deletion is received, we will make all reasonable efforts to purge said data from our systems. Due to the nature of our service, some information may not be fully removed due to backups or archived copies; however, such information will only be used for performing a contract that the user has entered with us.
While we take reasonable steps to secure your Personal Information, no data transmission over the Internet can be guaranteed to be completely secure. Likewise, no storage or processing of your Personal Information or other information on the site, or on other servers or databases to which the information may be transferred, can be guaranteed to be completely secure. Please consider this prior to submitting your Personal Information to us via the site.
Notification of Changes
If a user’s Personal Information changes (such as zip/postal code, phone, email or postal address), or if a user no longer desires to be registered with this site, we provide a way to correct, update or delete/deactivate users’ Personal Information. This can usually be done at the Registered User account settings page or by emailing our Marketing Department through technology@liveNatiivo Austin.com.
You may also contact us by mail at Natiivo Austin, 1300 Brickell Bay Drive, Suite 400, Miami, Florida, 33131. If you contact us by mail, your communication should clearly be marked as a data protection query and as being time sensitive.
Acceptance of These Terms
2017 Natiivo Austin. All rights reserved.